Quote from Martin Schweiger on September 10, 2020, 11:55 pm

@barbapappa: I have just clarified your post.

The archive cc: rule is there because cc´ing someone is such a nonsense that Microsoft has built in a defense tool against these time thieves. If the recipients do read it, trying to discern why you included them, this takes time out of their day.

And it adds to the email clutter weighing on your recipient.

And since the message was not primarily addressed to them, your cc'd recipient might not read it at all. That can lead to confusion and miscommunication.

Don´t use cc: and delete cc:´ed emails right away, at least for internal communication.

Quote from craighpott on September 11, 2020, 12:00 am

CCing maybe useful on various occasions but has to be used judiciously. If overused the CCed person will receive too many email that he will never read and may cause irritation.

A couple of uses for CC that comes on top of my mind:

1. You want your colleague to know what is happening so they can keep a record and maybe follow-up. E.g.: An accounts head sends out an invoice to a client and copy's their assistant to record it and follow-up if required
2. When you send a mail to another department or outside office, you can CC their manager to keep them informed that their team member is allocated a task
3. When you introduce someone to another person

These are however subject to individual's judgement.

Quote from jonny on October 10, 2020, 9:47 pm

cc is almost always destructive